FAQ


Frequently asked questions are listed below: 

COVID-19 Related

Q. How is the conditions and restrictions for foreigners going into Japan ?

A. Those are changing very often. We are going to provide most updated information when you request.

Q. Are there any special support service related to COVID-19?

A. We are providing special support services.

Tour Planning

Q. Do you have any tour packages?

A. We offer several packages depending on the season. 

Q. Can you customize your packaged tours for us ?

A. Yes. We are glad to customize packaged tours to what you want. Please fell free to ask us. 

Q. Can you make an original tour itinerary for us if we send you our desired destination.

A. Of course, we can. Please specify the desired number of days and the desired destinations. 

Q. Can you prepare a guide who speak foreign language?

A. Yes. We can prepare an English and other language speaking guide.

Q. Which language is available?

A. English, Chinese, Bahasa Malay, Bahasa Indonesia, Thai, Myanmar, Mongolian and so on.

Q. What are specialties?

A. We are good at group tours such as an incentive tour and study trip.

Q. In what area can you provide the arrangement?

A. All over Japan.

Other Arrangement

Q. Can you arrange HALAL meals?

A. We can arrange it but it is rather expensive.  We also can arrange no-pork, no-alcohol "Muslim Friendly" meals at reasonable price.

Q. Is it possible to arrange transportation in Japan only?

A. Yes. It is possible to arrange transportation only such as domestic airline tickets, reserved train tickets and a rental car with driver. Arrangement  fee is required.  The fee varies depending on the type of transportation.

Q. Is it possible to book restaurants only?

A. Yes, it is possible. Arrangement fee is required.  The fee varies depending on the restaurant arranged.

Q. Is it possible to arrange tickets for theme-parks or theaters?

A. Yes, it is possible. Arrangement fee is required.  The fee varies depending on the parks and theaters.

Q. Is it possible to book hotels only?

A. Yes, it is possible. Arrangement fee is required. The fee varies depending on the hotel arranged. 

MICE Arrangement

Q. Is it possible to arrange company visit and factory tour?

A. Yes, it is possible.  Please let us know if you have any desired places to visit.

Others

Q. Is it possible to prepare travelers insurance?

A. We have insurance for travelers. It is possible to arrange additional insurance if you need.

Q. What are the payable currencies?

A. We would like you to pay in Japanese yen but we also accept US Dollars. 

Q. What are the payment terms?

A. Please refer to the PAYMENT TERMS.

Q. How is the cancellation policy?

A. Please refer to the CANCELLATION POLICY.